Privacy Policy

Boost Africa (PTY) LTD

Boost Africa (PTY) LTD respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws of South Africa.

1. Information We Collect

When you apply for a loan with Boost Africa (PTY) LTD, we may collect the following personal and financial information:

  • Full Name and ID Number

  • Contact details (phone number, email address, residential address)

  • Copy of your South African ID

  • Recent payslips

  • Recent bank statements

  • Employment details

This information is provided by you voluntarily via WhatsApp when applying for a loan.

2. How We Use Your Information

Your information is used strictly for the purpose of:

  • Processing and assessing your loan application

  • Verifying your identity and affordability

  • Communicating with you regarding your application

  • Meeting our legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing or any unrelated purposes.

3. How We Store and Protect Your Information

  • All documents and personal data are received via WhatsApp and securely stored.

  • Access to your information is strictly limited to authorised staff responsible for processing applications.

  • We use reasonable technical and organisational measures to safeguard your information against loss, theft, or unauthorised access.

4. Sharing of Information

We may share your information only when required to:

  • Comply with South African laws and regulations

  • Respond to lawful requests from regulators or authorities

  • Protect our rights, safety, or the safety of others

5. Your Rights

As a client, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updating of your information

  • Withdraw consent for us to process your information (subject to legal or contractual restrictions)

  • Request deletion of your information when it is no longer required

To exercise these rights, you can contact us using the details below.

6. Retention of Information

We will retain your information only for as long as necessary to:

  • Process your loan application

  • Comply with legal, accounting, and regulatory obligations

Once your information is no longer required, we will securely delete or destroy it.

7. Client Consent Notice

By submitting my personal information and supporting documents (including ID copy, recent pay slip, and bank statements) to Boost Africa (PTY) LTD, I confirm that:

  1. I voluntarily provide my personal information for the purpose of applying for a short-term personal loan.

  2. I understand that my information will only be used to process, assess, and verify my loan application.

  3. I understand that my information will be kept confidential and will not be sold, shared, or used for any other purpose.

  4. I understand that Boost Africa (PTY) LTD complies with the Protection of Personal Information Act (POPIA).

  5. I consent to Boost Africa (PTY) LTD retaining my information only for as long as is legally required or necessary to process my loan.

✅ By sending my documents via WhatsApp, I agree to the terms outlined in the Privacy Policy and this Consent Notice.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Boost Africa (PTY) LTD
WhatsApp: 064 798 5908
Email: info@boostafrica.co.za