June 27, 2025 
South Africa 
Full-time Debt Collection Specialist Opportunity
Are you an experienced tracing professional looking for a challenging role in the debt collection industry?
This could be the perfect opportunity for you.
Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors, when possible, to avoid future issues
- Update account status regularly
Requirements and skills
- Matric / Senior certificate
- Minimum 1 year experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Negotiating and persuading skills
- Ability to be polite and compassionate without lacking confidence.